Visitor Engagement

Visitor Engagement

Giving the best possible experience to over 350,000 annual visitors from around the world means that we need lots of friendly volunteers to interpret our museum of living trees.

The Visitor Center is the first point of contact for most guests, and our knowledgeable volunteers are there to distribute maps, suggest hikes, and provide tips and interesting information. Out in the Arboretum, visitors might encounter a volunteer Trail Rover who can answer questions about the collection or point them in the right direction. These are great opportunities for people who love to learn, teach, and help others.

Visitor Center Representative

Visitor Center Representatives greet guests at the Arboretum headquarters and gift shop and provide recommendations, maps, and sales assistance. Shifts last three to four hours and are divided into morning and afternoon shifts on weekdays, with weekend shifts running from 11am–3pm. We provide all the training necessary. All you need is curiosity, a desire to learn, and a love of helping others. The full position description for Visitor Center Representative can be found here.

Trail Rover

Our “ambassadors of the Arboretum” roam the trails on their own schedule. Trail Rovers answer visitor questions, provide route guidance, interpret the collections, and report any trail or maintenance issues to the Visitor Center. This is a great opportunity for anyone who already loves to spend time here. The full position description for Trail Rovers can be found here.

To inquire about or apply for either of these positions fill out the volunteer interest form or contact volunteer@hoytarboretum.org.

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